UK
USA
EU
Returns
We pride ourselves on providing beautiful high-quality products as well as excellent personal service to our customers. We truly value our customers and would love for you to become a regular part of the world of Meri Meri. If you have any suggestions on how we can improve our service, please don’t hesitate to get in touch with us at support@merimeri.com.
Vendor Returns Procedures
You have the right to return your product for any reason within 30 days. The return period is counted from the day of delivery of your order. The item(s) must be unopened, in the original packaging (with tags attached where applicable) and accompanied by a return merchandise authorization number (RMA). The original shipping and handling charges are not refundable. Refunds will be issued to your original form of payment within 10 days of receipt of returned goods.
Please note, due to EU regulations, we are unable to accept returns of our sparkler candles.
To Return an Item
Email support@merimeri.com with your order number to request an RMA number. Please provide your order number when making this request.
Download the return form, print out and put in package.
Please mail your package with the form enclosed to:
ATTN: Meri Meri Returns
Mainfreight Warehousing
Unit 3, Tungsten Park
Bardon Road
LE67 4BL
Coalville
United Kingdom
We recommend that you return the package via a trackable method. Please note that Meri Meri does not cover the cost of return postage.
Download our returns form
To initiate a return, Please contact us by emailing support@merimeri.com. Unused, undamaged items can be returned within 28 days
For UK orders, please use: Le Toy Van Head Office, Mill House, Studio, 74 Bridge Road, East Molesey, Surrey, KT8 9HF